Privacy

Privacy Policy

Last updated: February 21, 2026

1. Data Controller

The data controller is Chanel Services, operated by Frédéric CHANEL (Auto-entrepreneur), located at 30 Rue Jean Moulin, 38090 Villefontaine, France.
SIRET: 100 843 945 00013
Email: contact@chanelservices.fr

2. Data Collected

When you use our contact form, we collect the following data:

  • Full name
  • Email address
  • Message content
  • Subject of your inquiry

3. Purpose of Data Processing

Your personal data is collected for the following purposes:

  • Responding to your inquiries and contact requests
  • Managing our business relationship
  • Sending information about our services (with your consent)

4. Legal Basis

The processing of your personal data is based on:

  • Your consent when you submit the contact form
  • Our legitimate interest in responding to your requests
  • The performance of a contract or pre-contractual measures

5. Data Retention

Your personal data is retained for a period of 3 years from the last contact, in accordance with applicable regulations.

6. Your Rights

In accordance with the GDPR, you have the following rights:

  • Right of access: obtain confirmation of data processing and a copy of your data
  • Right to rectification: request correction of inaccurate data
  • Right to erasure: request deletion of your data
  • Right to restriction: request limitation of processing
  • Right to portability: receive your data in a structured format
  • Right to object: object to processing of your data

To exercise these rights, contact us at: contact@chanelservices.fr

7. Cookies

This website uses only essential cookies necessary for its proper functioning. No tracking or advertising cookies are used.

8. Data Security

We implement appropriate technical and organizational measures to ensure a level of security adapted to the risk, including encryption of data in transit (SSL/TLS).

9. Hosting

Your data is hosted by Gandi SAS, 63-65 Boulevard Masséna, 75013 Paris, France. The servers are located in the European Union.

10. Contact

For any questions regarding this privacy policy, you can contact us at:
Email: contact@chanelservices.fr
Address: 30 Rue Jean Moulin, 38090 Villefontaine, France

You also have the right to lodge a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés) at www.cnil.fr.