Privacy

Privacy Policy

Last updated: March 4, 2026

1. Data Controller

The data controller is Chanel Services, operated by Frédéric CHANEL (Auto-entrepreneur), located at 30 Rue Jean Moulin, 38090 Villefontaine, France.
SIRET : 100 843 945 00013
Email : contact@chanelservices.fr

2. Data Collected

When you use our contact form, we collect the following data:

  • Full name
  • Email address
  • Message content
  • Subject of your inquiry

A language preference cookie (cs_lang) is also set if you use the language selector. It contains no personal data.

3. Purpose of Data Processing

Your personal data is collected for the following purposes:

  • Responding to your inquiries and contact requests
  • Managing our business relationship
  • Sending information about our services (with your consent)

4. Legal Basis

The processing of your personal data is based on:

  • Your consent when you submit the contact form
  • Our legitimate interest in responding to your requests
  • The performance of a contract or pre-contractual measures

5. Data Retention

Your personal data is retained for a period of 3 years from the last contact, in accordance with applicable regulations.

6. Your Rights

In accordance with the GDPR, you have the following rights:

  • Right of access: obtain confirmation of data processing and a copy of your data
  • Right to rectification: request correction of inaccurate data
  • Right to erasure: request deletion of your data
  • Right to restriction: request limitation of processing
  • Right to portability: receive your data in a structured format
  • Right to object: object to processing of your data

To exercise these rights, contact us at: contact@chanelservices.fr

7. Cookies

This website uses only essential cookies necessary for its proper functioning, as well as a language preference cookie (cs_lang). No tracking or advertising cookies are used.

8. Data Security

We implement appropriate technical and organizational measures to ensure a level of security adapted to the risk, including encryption of data in transit (SSL/TLS).

9. Hosting

Your data is hosted by Gandi SAS, 63-65 Boulevard Masséna, 75013 Paris, France. The servers are located in the European Union.

10. Contact

For any questions regarding this privacy policy, you can contact us at:
Email : contact@chanelservices.fr
Address: 30 Rue Jean Moulin, 38090 Villefontaine, France

You also have the right to lodge a complaint with the CNIL (Commission Nationale de l'Informatique et des Libertés) at www.cnil.fr.